Frequently Asked Questions
To assist you in the ordering process, we've compiled a list of purchase and licensing related FAQs.
Product Delivery and Updates
If you require direct assistance from a member of the DevExpress team on a new purchase, an existing license or renewal/upgrade costs, email us at firstname.lastname@example.org, chat with us online or call us at +1 (818) 844-3383 between 7:30AM and 4:30PM Pacific Time.
Each developer within your organization must obtain an individual license for DevExpress software technologies. We offer tiered discounts when purchasing more than one license for your development team. Multi-User discounts are as follows:
2-5 Licenses: 10% discount
6-10 Licenses: 15% discount
If you require more than 10 licenses for your team, contact us by email at CorpSales@devexpress.com, chat with us online or call us at +1 (818) 844-3383 between 7:30AM and 4:30PM Pacific Time.
DevExpress licenses its software components and development technologies on a subscription basis. A subscription lasts for a 12 month period. Upon expiration of a subscription, you can optionally renew your license for additional 12 months to receive another year of updates.
On-time renewal rates are substantially lower than first year subscription costs. The following are on-time renewal rates:
Document Server: $239.99
Universal Subscription: $989.99