How Products Are Delivered and Updated
All DevExpress products are sold on a subscription basis. Refer to the DevExpress End User License Agreement FAQ page for more information.
When you purchase a subscription from DevExpress, you will receive product updates as they become available, including new features and updates for the product or package you've licensed (for a 12 month period from your original purchase date). When the subscription period expires (12 months + 1 day after your purchase date), you can optionally renew your subscription for an additional year. If you do not renew your subscription, you can continue to use the product you've licensed for as long as you wish but you will not receive new versions or updates unless you renew your subscription.
The following is a summary of the benefits available to you when purchasing a subscription:
- You will receive all product updates issued by DevExpress for a 12 month period (from date of purchase) for the subscription you have purchased. If you've purchased a Subscription, you will receive updates, new versions and new products we introduce for this package free of charge for a 12 month period from date of purchase. This policy applies to all DevExpress product subscriptions.
- Once you've purchased a Subscription, you will be offered a discounted renewal rate at the time of renewal. If you don't want to renew your subscription, you are fully protected. You can continue using all licensed components and tools without further payment. If you allow a subscription to lapse and do not renew after a year, you can still update your subscription at a later time at a higher price. (Pricing varies based upon length of time since the expiration of a subscription.)
- For all subscriptions, we release a major update twice per year. Note that Visual Studio developers can use a new major version of a product side-by-side with its previous version on the same machine (in different projects).
- Minor updates with bug fixes are released approximately once a month, or more frequently, when required.
Our .NET Project Converter tool - available free of charge - can automatically update your projects so that they refer to newer versions of our components.
(.NET Project Converter: Tutorial)
If you have any questions regarding our product delivery model or need assistance with a purchase, feel free to contact us by email at firstname.lastname@example.org or by phone at +1 (818) 844-3383.
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Have a pre-sales question? Email us at email@example.com or call +1 (818) 844-3383