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Frequently Asked Questions
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To assist you in the ordering process, we've compiled a list of purchase and licensing related FAQs.
Purchase FAQ
Licensing FAQ
Product Delivery and Updates
If you require direct assistance from a member of the DevExpress team on a new purchase, an existing license or renewal/upgrade costs, email us at info@devexpress.com, chat with us online or call us at +1 (818) 844-3383 between 7:30AM and 4:30PM Pacific Time.
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Multi-User Discounts
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Each developer within your organization must obtain an individual license for DevExpress software technologies. We offer tiered discounts when purchasing more than one license for your development team. Multi-User discounts are as follows:
2-5 Licenses: 10% discount
6-10 Licenses: 15% discount
If you require more than 10 licenses for your team, contact us by email at info@devexpress.com, chat with us online or call us at +1 (818) 844-3383 between 7:30AM and 4:30PM Pacific Time.
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Renewals
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DevExpress licenses its software components and development technologies on a subscription basis. A subscription lasts for a 12 month period. Upon expiration of a subscription, you can optionally renew your license for additional 12 months to receive another year of updates.
On-time renewal rates are substantially lower than first year subscription costs. The following are on-time renewal rates:
Individual Platforms: $399.99
DXperience Subscription: $674.99
Universal Subscription: $989.99
DXTREME Mobile: $199.99
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