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                                  • Hello,

                                    A client try to open the file in attachment (sample.xlsx)
                                    No problem with Excel 2016 (desktop ).
                                    With Excel Online, he have a warning "File has been repaired"
                                    But in Excel Android/IOS, the file can't be open: "Sorry... We can't open file"

                                    Could you say me what is the Excel feature that is problematic ?
                                    What i need to do to workaround this problem ?

                                    Thanks

                                • Ingvar (DevExpress Support) 02.11.2019

                                  Hi Pascal,

                                  I do not entirely understand how this question and document are related to our components. Would you please clarify this point?

                                • Pascal LIBAUD 02.12.2019

                                  Sorry for the non-clarify of my question.

                                  Sample.xlsx is a file modify by DevExpress SpreadSheet (Document Server).
                                  DevExpress SpreadSheet is use for write dashboards (values, format, conditionalFormats...)

                                  If Sample.xlsx is write with Excel (Interop), no problem to open it with Excel Online or Excel Modile (normal...).
                                  but after writing with DevExpress, Excel Desktop can open file but Excel Online or Excel Modile can't do that.

                                  Moreover, If i save the document after DevExpress modifications with Excel Desktop, I can open it on Excel Online or Excel Modile., Excel Desktop "corrects" the file.

                                  If you need more informations, fell free to ask,

                                  Thanks

                                • Ingvar (DevExpress Support) 02.12.2019

                                  Hi Pascal,

                                  Thank you for the clarification. I am forwarding this issue to our developers for further processing. You will receive an automatic message once the status of this ticket is changed.

                                • Pascal LIBAUD 02.19.2019

                                  Hi Ingvar,

                                  Have you some new form this issue ?

                                • Ingvar (DevExpress Support) 02.19.2019

                                  Hi Pascal,

                                  Yes, we have certain results. However, I cannot provide you with additional details at the moment, because we need to test the applied solution to avoid potential side-effects.

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