My name is Julian Bucknall and I'm the Chief Technology Officer here at DevExpress.
Before I begin I want to extend my deepest thanks to you for choosing DevExpress for your software development needs. I appreciate that the commitment you've made to standardize on DevExpress tools is a significant one and I want to assure you that we will do whatever it takes to make your experience with us a profitable one.
A CTO's job is many-fold: sure, I look at and determine future trends and software alternatives, but more than that, I look at how our company's products are being used and how we should improve both them and the customer experience. Here at DevExpress, we go further: we operate on the simple premise that *you* are the reason we exist and that our #1 job is to help you achieve your business objectives. Our on-going commitment to you and your team is to go above and beyond and deliver the software and services you deserve and rely on.
To help in this goal we've established a team of individuals whose sole responsibility is to follow up with our customers should they encounter any difficulty with our services or products. Of course we have a fully capable support team who can address your technical issues promptly, but sometimes you need something more: someone who will represent you within DevExpress and address your concerns in a timely and effective fashion.
Let me introduce you to the customer advocacy team. Each of them is passionate about our products, but, more importantly, fully committed to the highest level of customer service.
Developer RelationsUS and Canada
Developer RelationsEurope and Asia
Technical EvangelistAustralia and New Zealand
Developer RelationsMiddle East
Be assured that Amy, Amanda, John, Paul, Albert, Kate, Areg, and Courtney have our ear. That's why we set up the team: to be a conduit between you, our customer, and us, the DevExpress Management team. They know us, they know how to bring concerns to our attention, they know how to persevere. Conversely, we know them and trust them wholeheartedly.
With our customer advocacy team, we at DevExpress are putting another policy in place to positively influence your success.
Your skills. Our tools. Building great apps together.
Julian M Bucknall
Chat is one of the many ways you can contact members of the DevExpress Team.We are available Monday-Friday between 7:30am and 4:30pm Pacific Time.
If you need additional product information, write to us at email@example.com or call us at +1 (818) 844-3383
DevExpress engineers feature-complete Presentation Controls, IDE Productivity Tools, Business Application Frameworks, and Reporting Systems for Visual Studio, along with high-performance HTML JS Mobile Frameworks for developers targeting iOS, Android and Windows Phone. Whether using WPF, ASP.NET, WinForms, HTML5 or Windows 10, DevExpress tools help you build and deliver your best in the shortest time possible.