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                                Defacto Software 07.04.2012

                                  • I'm constantly being "informed that a change has been made to the example I'm tracking." Where do I see which examples I'm tracking? And how do I stop tracking them?

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                                2 Solutions

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                                -1
                                Serge (DevExpress Support) 07.04.2012

                                Hi,

                                It appears that the current version of the Support Center lacks this functionality. We will consider introducing it as soon as possible. In the meantime, we can remove this example from your Favorites list.

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                                • Mike Both - Kaarlaid OÜ 07.05.2012

                                  I don't think this is a solution. When someone reads the summary "How to stop tracking an example in the Support Center' and the status icon is 'Solved', you expect to see a solution for the summary. In fact, I think it's pretty poor form for DX to mark this answer as 'approved'.
                                  Additionally, this is another example of SC2.0 having less functionality than the previous version.

                                • Defacto Software 07.05.2012

                                  Hi Serge,

                                  Thanks for your reply. Yes, please remove this example from my Favorites list. And I hope tracking and untracking of examples will be (re)added as regular functionality soon, to end the current "once you're in you can't get out". Also consider that not offering an opt out on automatically send email might break spam regulation laws.

                                  Kind regards

                                • Serge (DevExpress Support) 07.09.2012

                                  We have removed that sample from your Favorites list.

                                • Serge (DevExpress Support) 07.09.2012

                                  Mike, we are planning to update ticket icons shortly to represent the state of each ticket more precisely. So, this ticket will no longer be marked as Solved.

                                • Mike Both - Kaarlaid OÜ 07.09.2012

                                  Serge, sounds good!

                                • drew.. 07.09.2012

                                  Let me re-iterate my view here: forcing us to mark an issue are a favourite is a completely different use case than tracking an issue. From my data modelling perspective, this but a category field within a tracking record. Call it TrackingType. Create at least 2 categories: "Favorite" and "Tracking" add more after consulting with us. Make this usable, please.

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                                -1
                                Jens Fudickar [DX-Squad] 07.04.2012

                                What about removing the tracking flag???

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