We used to bitterly complain about how buggy and featureless third party controls were. After purchasing DXperience, we still complain, but this time it's about having to maintain the projects not using DevExpress' components.
Refactor! Pro is just unbelievable. It provides over 50 refactorings built-in that work with C#, VB, and C++. At the heart of this product is the mindset that you should never lose workflow with modal dialogs. The result is a thing of beauty, with some of the best eye candy out there. Beauty is fine, but I really want a tool that doesn't miss refactorings, and this tool has proven incredibly reliable on that side as well.
I don't know where to start, firstly Thank you for providing a "class-leading" set of diverse components all in a easy to manage subscription service.
Your new website is brilliant very elegant but very functional. We choose your component suite over a couple of other major vendors mainly due to your support center which we used during our evaluation of your product. We found your response times to be brilliant and very informative.
We just purchased your product and I was only to find that you had packed even more into it which is absolutely amazing. I was sold at 6.1 but with the new ASP.NET controls and Ribbon component you have just leaped forward by a light year.
Just thought that you would like to know that your website is appreciated, your components are extremely well done and your subscription service is a great way to get them out there.
I just want to bring to your attention the following: I have worked with your VCL components in Delphi and now am a subscriber to your Visual Studio suite. The bottom line is this: Without your components we would not be able to offer our client the quality and service that we do. I recently developed an application for a client and showed him how he could use your grid to query his data. He thought I was superman. Your product line is simply without equal.
Thank you for your wonderful product range.
I am on a VERY tight and short schedule to create a very complex enterprise solution for internal use and resale: I came across your product when doing my breaks and looking into the "Codeing4Fun" website. (Rocket Commander to be exact) I have to tell you. I rarely find a product that blows my mind to a level that CodeRush and Refactor! Pro has. I used the Demo version, just like I use most, thinking I am going to just get rid of it: I thought it would be cool and flashy but not really increase my productivity. Boy was I wrong. I used my own money to purchase it when my demo expired: I missed it!
Your product may be flashy, but the flashiness is part of what makes it useful. You have used the flashy not to make it look cool, but to grab the programmer's attention to detail. It is quickly moving from "nice to have" to "invaluable" as I learn more about what I can do with the products.
I need very proprietary controls, and do not have your control sets. Yet. But your company is the FIRST place I will look for a control I need and do not have the time to make myself!
Your products are (as my 14yr old would say) "Snap"...
Thank you for taking VS.NET's IDE to the next level!
You guys (and gals?) are AMAZING! Thank you for continuing to support Delphi and for continuing to introduce wonderful components. Your excellent products have empowered me to create robust professional solutions for my customers.
I'm only a one-person shop so the annual subscription fee is something I really have to budget for, but I can honestly say I believe it is a worthy investment and worth every penny. I hope you continue to be wildly successful!
Keep up the great work, you are appreciated!
I bought the .NET component suite in the end of 2004. Now, after working with it more than half a year, this is what I've got for a very fair price:
All in all you have taught me what customer satisfaction means and I'll definitely take a leaf out of your book.
I purchased the Delphi VCL Quantum Pack about a month ago and have been using it ever since. I thought I would drop you a note to say 'Thank you!' for a such a treasure. I love your product to death!!!!!
What is so wonderful about your product is that it gives me the freedom to think and to code without being dragged down with all Windows programming details and headaches. It makes programming so entertaining!!!
Please keep up the good work!
The company I work for develops Engineering software in an increasingly competitive market. We are currently working on a release which we feel may give us the edge, and the DevExpress range of products has had a big hand in this.
Our deadlines have been uncomfortably tight, and when we realised that we needed to use your suite of products, we became very nervous, as none of us had used it before, and we did not have the luxury of time to become familiar with the product. This meant that we would be very reliant on your customer support to at least until our deadline. We were feeling even more nervous due to the fact that we are based in Australia, and our times are obviously out of synch with much of the world! Still - we needed to use the software, so we bit the bullet and bought XtraGrid, XtraBars and XtraPrinting.
I am relieved to say that your customer support has been better than we were hoping for! When we were just starting out with your products, I would often write an e-mail to customer support at the end of the day asking for some assistance on a specific issue. Without fail, the response was in my in-tray the next day. The answers are succinct, extremely thorough, and polite! It has made a huge difference to our progress.
Thanks.
Your components have helped a small development company beat out the competition no matter what thier size. The returns we have gotten from your components have been immeasureable. Your prompt, quick, timely, dedicated support response is an added bonus that puts DevExpress in a class far above the others.
DevExpress's component suites are THE way to go for providing applications with the latest look, feel, and functionality of almost all of Microsoft's latest flagship products, including Office XP, Windows XP, Visual Studio .NET, and more. The amount of out-of-the-box functionality and customizability is amazing, and the design-time editors are intuitive and easy to use. I have always received prompt responses from support on any questions or problems I have had, often with immediate source code fixes that got me going! Thanks to everyone at DevExpress!
I must say that the Support DevExpress provides to its customers is SUPERB! I have never received such accurate and prompt server from any software company before.
Thank you very much!
Seven years ago I vowed, like many other developers, never to use another third party control in any of my projects. It seemed that the pros never outweighed the cons and the short-term gain never justified the long-term hassles of bad support and black-box software that fell over 'by design' or some other obscure reason.
In March 2002 I started the largest project, both in monetary terms and in lines of code, that I had ever undertaken. The client insisted that a sidebar had to be the main navigational feature of the package. I started using your free sidebar more as a stop-gap than anything else until I could code my own. The long and the short of it is that the application is still running, in production, with your sidebar. There are no memory leaks and it has never fallen over.
With history like that, when it came time to break my vow and buy something instead of develop something, I chose your range of products and I have not regretted it once. The products are extremely robust and have done exactly what they are supposed to do .... save me days, if not weeks of extra work. As an added bonus, I have found a company that still believes in after sales service, a very rare commodity these days. The after sales support from DevExpress could be a benchmark for others to be judged by. Excellent! Thank you for the products and the support.
We evaluated several different .NET control suites before choosing XtraBars from DevExpress to replace our existing OCXs. XtraBars won hands down for an effective architecture, usable APIs, and world class support. DevExpress really cares about their customers' success.
I would just like to write to express my satisfaction with these components (XtraGrid Suite). Having been using the suite for some six months now, I can honestly say that it has been a godsend in terms of the functionality provided, the performance and the level of support provided by DevExpress. The price tag is excellent, and the ability to look at the source has been invaluable for understanding the inner workings of the controls.
I just got your e-mail response. Believe me when I say that you, and every team member of DevExpress are the best. Not just for helping out, but for the detailed help and quick response on every issue. Apart of delivering the best product in your category, no other company takes care of their customers like you guys do. You, and your coworkers are simply "THE BEST OF THE BEST".
Just a quick note to let you know you guys are doing a great job. I've been consistently impressed with the level of support you provide. The product (XtraGrid) is shaping up very well, and gets better with each release. I find myself removing code that was once required to get the functionality I need. Your help is appreciated.
XtraGrid is an excellent product! It has saved me a lot of time, provided extra functionality I wasn't thinking of putting in and it even looks cool to end users! The code truly uses .NET techniques and I've learned a great deal from using it. Congratulations on putting together a top-notch .NET team! Highly recommended!
The reason I have decided to renounce other company's components and use the DevExpress suite is for *exactly* this reason. The support and help is second to none.
As you know we are using .NET version of DevExpress Grid and XtraBars for developing a flagship product for one of our prestigious customer. I must say the grid is excellent... and these are not merely words to say "Thank You"... believe me the features of the grid has added a great value to the product apart from reducing the development cost. And the XtraBars suite that gives us toolbar with Windows XP style is great.
Apart from being an excellent component, what also counts is your prompt support that adds value to your customers, especially to software houses where developers promptly need support. Delay in support adds to our development cost and also affects the timeline. I must surely say that the support from DevExpress team was great and we expect the same in future.
Our client had recommended this component and I can surely say it is worth using your products.