Case Studies

Dionisis Soldatos from DIKTYO

 

DevExpress Case Study: DIKTYO

About Our Company

Diktyo was founded in Thessaloniki in 1998 by Anastasios Kapoukranidi, Aristides Macaronas and Chris Tsantekidis. The company has spent that last twenty three years developing information technology. Our staff of twenty proudly serves our two thousand customers.

Our services include:

  • the assembly, repair and trade of computers, peripheral devices and consumables
  • network design and implementation
  • the analysis, customization and support of commercial applications of the largest Greek software houses
  • custom business applications design and development
DYKTYO logo

Our services have been recognized by:

  • Microsoft Certificated ISV Partner
  • Intel Technology Provider Gold 2011
  • Lexmark Channel Partner Program premium
  • HP Gold Preferred Partner 2011
  • ISO 9001:2000 BM Trada Certificate

Our Vision

With our long-time experience in consulting and support, we were looking forward to develop a platform for a commercial application (LOB) that would meet the trading and economic complexities of modern-day Greek companies.

At the same time, we wanted to keep our development and maintenance costs low, without putting limits on functionality or technology. Our existing information systems did not have the capability to fully meet customer requirements. We constantly needed to perform heavy configurations and extra coding. That is why we were looking for a way to develop applications with an easy configuration that could be made even by an end-user.

Why DevExpress and XAF

After realizing that we needed a framework and a set of powerful development tools, we tested the products of many vendors. This is when we came across DevExpress and its eXpress Application Framework; we knew right away that we had finally found what we were looking for. DevExpress outshined its competitors when it came to all the main factors of solid product development – Quality, Speed, Support and Cost!

  • Quality

    DevExpress provides a powerful set of tools - Report Designer, Pivot Designer, View Designers, etc. These tools can even be used by end-users to adjust their systems to fit their needs.

    In addition, DevExpress’ XAF has a very power localization tool and provides us with the capability to use both the world of the Desktop and the Web simultaneously.

  • Speed
    To speed up the process of fulfilling customer requirements, we follow the methodology of extreme programming combined with parallel programming. These call for code reusability, modular development and very powerful programming – something provided by XAF and other DevExpress tools.
  • Support
    We were pleasantly surprised by the quality of the DevExpress support. We found a lot of answers in demos, training videos, documentation and the Knowledge Base. What struck us most, is how quickly and efficiently our support inquiries receive a response – usually within a few hours and sometimes within minutes. This is why DevExpress Support is the best.
  • Cost
    It was clear that DevExpress is the best value for our money. Not only does it help us concerve our resources with its out-of-the-box functionality, but it also provides very affordable maintenance prices.

Our Product - Smart Business Software

Smart Business Software is a product we have been successfully developing and selling for the last few years. Smart, as we call it, is a LOB application that provides a solution to many activities in the modern business world.

The sub-systems we have developed are (see screenshots below):

  • Commercial Management System
  • Financial Management System
  • Project Management System
  • CRM
  • Warehouse Management System & 3PL WMS
  • Mobile Application (mobile orders over 3G and handheld restaurant ordering system)
  • Web Restaurant Ordering System
  • Intense Retail System
  • Auto-routing for Shipments
  • Document Management
Smart Business Software - Logo

Additionally, we have developed some custom tools for a more powerful customization. Those tools include:

  • Customizer - event driven scripting with .NET codeDOM (Screenshot)
  • SQL query analyzer (Screenshot)

Sample Screenshots

Commercial Management System


Material detail view
Material detail view
Order detail view
Order detail view
Sales documents list and detail view
Sales documents list and detail view
Mass price change
Mass price change
Sales analysis per salesman and year
Sales analysis per salesman and year
Offer report
Offer report
Report designer in Retail document
Report designer in Retail document

Project Management System


Project detail view
Project detail view
Filtering Projects
Filtering Projects

CRM


Supporter Scheduler view
Supporter Scheduler view
Supporter Working note
Supporter Working note

Warehouse Management System


Warehouse Management System

Web Restaurant Ordering System


Web Restaurant Ordering System

Intense Retail System


Retail Special touch screen interface
Retail Special touch screen interface
Restaurant Delivery special touch screen interface
Restaurant Delivery special touch screen interface
Special implementation for gas stations
Special implementation for gas stations

Auto-routing for Shipments


Auto-routing for Shipments

Document Management

Document Management

Conclusion

We love the XAF Code it, Run it, Customize it before Lunch slogan, and take great pride in our Smart (also based in XAF) slogan – Take a case from a customer, customize Smart, provide a solution, finish your work today.

Thanks to DevExpress’ eXpress Application Framework, I can sleep well at night knowing that my customers’ needs are so fully met!


Dionisis Soldatos

DIKTYO

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